Work From Home

Research Interviewer – Work from Home

Opinion Search Inc. has joined The Nielsen Company, and we are excited to offer a virtual log-in system where our Research Interviewers can connect and work remotely from home. This position requires you to conduct outbound phone interviews and surveys over the telephone. We offer flexible scheduling, semi-monthly payment via direct deposit, and this position allows you to save money on gas and/or transportation fares. We also provide a base rate pay, plus competitive productivity bonuses. Nielsen is a front runner within the market research industry, and we pride ourselves in using multiple research methodologies to gather accurate data and provide actionable results.

Principal Accountabilities

  • Conducting outbound phone interviews
  • Ensuring that you reach the target respondent and scheduling call backs as necessary
  • Follow industry guidelines for obtaining consistently unbiased data
  • Practice good customer service/telephone techniques at all times

Qualification Requirements

  • High school completion or equivalent
  • Excellent communication and reading skills
  • Clear speaking voice
  • Ability to work independently
  • Available a minimum of 22 evening hours a week and 20 hours of weekend work per month, or 22 daytime hours a week and 20 hours of weekend work per month

Technical Requirements

  • Quiet indoor home office space with a landline or cell phone (Not. VOIP or other internet phone services)
  • A computer with Windows 7 or higher, minimum 1GHZ single core or dual core processor with at least 512MB of RAM (Mac acceptable if Windows is installed)
  • Internet access with a minimum speed of 3mbps
  • Noise-cancelling headset that plugs into the phone (i.e. USB is not compatible)
  • Computer proficiency with Word, Excel, Email
  • Internet Explorer
  • Located within the local calling area of Ottawa (613 or 819) or Toronto (416 or 905)